Our Policies

Downloads/Virtual Products

Licencias de Negocios is all about making all products affordable to its customers. When making a purchase of a virtual product or download you will automatically receive the link to download it,  so you receive your product automatically. Returns cannot be made on these types of products, so refunds will not be made under any circumstances. If you are not sure that a product meets your needs, please contact us before purchasing.

Shipping of Class Materials

Be sure to put the correct address for the delivery of your materials (only for courses and programs that require delivery of materials). Shipments returned due to omissions or errors in the address provided by the customer at the time of purchase will generate an additional fee of $ 20, which must be paid before shipping again.

Keep in mind that at the moment of shipping your materials you receive a tracking code by email to the address provided at the time of purchase. In the event that you DO NOT receive your materials after 14 days of the shipment, you must contact us immediately, if you DO NOT do so, we were NOT be held responsible for the materials in the event we can’t locate them, you must pay $ 130 to receive the materials.

Video Classes

If you did not like or do not find useful any of our video lessons or you are not satisfied for any reason; We will return your money if you ask for a refund within 14 days of your purchase. No refund will be given if you have already certified the hours of continuing education with the CCB.

Continuing Education

We are so confident of the quality of our courses that if you are not satisfied for any reason, we will return your money if you ask for a refund within 14 days of your purchase. No refund will be given if you have already certified the hours of continuing education with the CCB.

Refund Policy Home Study Course

Self-study course to get the CCB license – 30 days from the date of purchase / activation.

To receive a full refund you will have to return all your materials in good condition; and the book can not be marked or have written notes. (If you already wrote or marked your book or if your materials are not in good condition, your refund will be reduced by $ 150 and you will keep the materials.

You must complete your studies within 12 months or you will have to pay for the full course again.

CCB Classes

Cancellation or Changing of Live Classes

Paid portion for the CCB Class

  • You will be reimbursed 100% – If you cancel or postpone your attendance until the Tuesday of the week scheduled to start the class (4 days notice)

  • If you cancel or postpone your class date without giving us 4 days notice; You will be charged $ 50 for lost space lost.

    • If for some reason you can not attend one of the two dates of the class you can finish your course by studying online; If you want to take the class you missed, you can transfer the next available date to finish your course for an extra charge of $ 50
  • If you do not show up for class and do not reschedule it within 30 days, your course automatically becomes an independent study course.

Paid portion for materials

  • To receive credit for the portion of the materials, they must be in new condition and must deliver each and every one of these. And these must be delivered within 10 days, otherwise it is assumed that you will stay with them

  • If the book or folder is scratched and with notes or missing materials or are mistreated; Your $ 150 rebate will be deducted and you will keep the materials.

Consulting Appointments

  • To schedule an appointment either in person, by telephone or by teleconference, a non-refundable $ 50 charge will be made.

  • If you show up and / or attend your appointment, the $ 50 of the total cost of your appointment will be reduced.

  • If you do not show up and / or attend your appointment, you lose your appointment deposit.

Lead Certification Classes

Cancellation policy

Due to the limited availability of lead classes, the policy works in this way.

  • Notification or cancellation 4 or more days before class 100% refund.

  • Notification of transfer to another class date with less than 4 days of notification, additional fee of $ 50.

  • Cancellation of class with less than 4 days of anticipation reimbursement of 80% of the cost of the class.

  • In case you no show on the day of the class there will be no refund.

Do you have any questions, complaints or just want to contact us?

Please use our contact form and a member of our team will contact you in less than 24 business hours.

  • Este campo es un campo de validación y debe quedar sin cambios.